PIXERA Server Operating System

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Software

Media Server Operating System

Systems shipped after 2020-01-01:
Windows 10 IoT is used as the operating system.

The operating system has been optimized by AV Stumpfl for media server applications. To save performance and to increase stability, some components, which will be available on a standard Windows operating system, are turned off or are missing.

For the same reason the Windows Update Service is not enabled in the operating system. Bringing in Microsoft updates into the OS can cause instability and a loss in performance. The system must remain in the condition in which it was delivered!

IMPORTANT! For security reasons, the media servers must be operated in a separate network, from which you have no access to other networks (e.g. operational company networks, etc.). AV Stumpfl GmbH cannot accept any liability for damage (e.g. virus attack, loss of data, etc.) resulting from disregard of this guideline.

IMPORTANT! The media server runs on an operating system optimized for performance and stability. Any changes to the system can have a negative effect on performance and stability. It is therefore not recommended to install any kind of software on the media server. This also includes the installation of virus scanners, drivers, updates, etc. If an installation or any other manipulation is nevertheless carried out, it is no longer possible to guarantee a faultless function. Any changes to the system will also void the warranty. Exceptions are installations that have been approved by AV Stumpfl.

Standard User Names and Passwords

Windows user account

The Windows user account used by all media servers has been set as the administrator account.

The credentials are as follows:

Username: AVStumpfl
Password: AVStumpfl

IMPORTANT! Please do not create or use any account other than this one. Do not change the password of this user account. Changing the user account or password may cause some features, such as network shares, to stop working properly.

IPMI User and Password

Username: ADMIN
Password: Px<DefaultIPaddress> (e.g. Px010031002003) (on older PX Engines the password is ADMIN)

Preinstalled Programs

On PIXERA servers there are important tools pre-installed. These can be found in the Windows start menu.

The following programs are pre-installed:

PIXERA
NDI Tools
Dante Virtual Soundcard
Deltacast Tools
Google Chrome (web browser)
Notepad++ (text editor)
ffmpeg (content trascoding)
7zip (archive program)
mpv (media player)
mediainfo (metadata viewer)
vlc (media player)
ultravnc (desktop sharing tool)
IDS ueye (For Network Cameras)
Datapath Vision
Teamviewer Host

(Since we always try to install the best tools on the server, the list of actually installed tools may differ.)

Safe Mode

In this scenario, you must force your Windows device to switch to automatic repair. This usually consists of interrupting the normal boot process twice. To do this, you can turn on the device and then hold down the power button to force it to shut down before Windows has finished loading. After this has been done twice, Windows should automatically start in the Windows Recovery Environment (Windows RE) on the third restart:

Start your device and wait until the Windows logo (or the manufacturer's logo) is displayed.
As soon as the Windows logo is displayed, press and hold the power button until the device shuts down.
Switch your device on again and repeat step 2
Turn on your device a third time. Windows should display the recovery screen.
Select Show advanced repair options.
Select Troubleshooting > Advanced options > Startup settings > Press 4 (to start in safe mode)

Resetting the Operating System

To do a factory reset just install the operating system using the provided image file. To do so just press F11 while it boots up and select your USB boot device and boot it in UEFI mode. The installation of the operating system will run completely automatically.

IMPORTANT! All your files stored on drive C will be deleted after this step. We recommend creating a backup of all files on drive C.

IMPORTANT! In order not to lose any data, we also recommend backing up the data from all other drives.

Making Updates

IMPORTANT! The media server runs on an operating system optimized for performance and stability. Any changes to the system can have a negative effect on performance and stability. It is therefore not recommended to install any kind of updates on the media server. If an installation or any other manipulation is nevertheless carried out, it is no longer possible to guarantee a faultless function. Any changes to the system will also void the warranty. Exceptions are installations that have been approved by AV Stumpfl.

Updating the Operating System

The Windows Update service is disabled to prevent an update from being performed during a show and to keep the operating system in a stable and tested state.

If you still need to install Windows Updates for security reasons, you must first enable the Windows Update service in the AV Stumpfl Settings Manager. Only then a Windows Update can be made.

IMPORTANT! The Windows Update service must be deactivated AV Stumpfl Settings Manager after the update process is complete to avoid interfering with subsequent playbacks.

IMPORTANT! Please note the above information regarding system instability and warranty loss!

Updating the preinstalled Tools

Many of the installed tools were installed using the Windows Package Management "Chocolatey". These programs can easily be updated with the following commands:

Start either a Windows command line or the Windows Powershell as administrator.
For example, to update Blender, the following command must be entered: "choco upgrade blender".
To update all installed programs, you have to enter the following command: "choco upgrade all".
While the update process you will be asked several times if you want to process the update. Confirm it with "Y".